Our payment system is managed through PayPal and Shopify Payments — two of the world’s leading online payment systems

Refunds are available within 14 days of receiving your order. We encourage you to review your items carefully before finalizing your purchase.

Please contact us within 14 calendar days of your parcel being delivered. If we don’t hear from you within this period, we’ll assume your order arrived as expected. Any issues related to your order, delivery, or items must be reported within this 14-day window, as we may not be able to assist beyond that timeframe.

Refunds will be given up to 14 days from when the product was received. Please make sure that you have carefully reviewed your order before finalising your purchase. 

Please contact us within 30 calendar days of your parcel being delivered. If we don’t hear from you within this window, we’ll assume everything is fine with your order. Any order, delivery or item issues must be reported within these 30 calendar days of receipt. After that, we might not be able to assist with any problems.