Shipping policy

Shipments within Spain (Peninsula)

Free shipping on all orders to the peninsula.

Orders are processed within 24-48 business hours after payment confirmation.

The estimated delivery time is 2 to 5 working days, depending on the destination address.

Shipments to the Balearic Islands, Canary Islands, Ceuta and Melilla

These destinations are not included in the free shipping modality.

The shipping cost will be calculated during the purchase process based on the weight and address.

Delivery times may be longer than peninsular shipments due to logistics and possible customs procedures.

International shipments

We ship internationally through DHL.

The shipping cost is calculated automatically at checkout, taking into account the total weight of the order and the customer's location.

Delivery times vary according to the destination country, usually between 3 and 15 working days.

Customs and international taxes

Orders outside the European Union may be subject to customs fees, local duties or taxes that are not included in the final price of the products or in the shipping costs.

These possible additional charges will be the responsibility of the customer.

Order tracking

Once your order is confirmed, you will receive an email with the tracking number and the link to check the status of your shipment.

Contact

If you have any questions about your shipment, you can write to us at: info@bonnoi.com